Privacy Policy

Currently in force: eono.ai/privacy (last updated 6 November 2026), itself awaiting counsel review. This page will replace it once reviewed.

Controller and contact

For the lawyer

The controller (legal entity, address), privacy contact, and any EU or UK representative that applicable law requires. The legal entity is not confirmed yet.

What we process

Decided facts (not final wording)

• Account: email address and sign-in identity (email code, Apple or Google).
• Content: chats, attached files and photos, memories and project data. Files are up to 25 MB each, up to 8 per message.
• Usage: each answer’s share of the plan limit, shown to the user as a percentage.
• Agent data: each agent lists what it keeps under “Your data” on its page. See each agent’s documents on this site.
• Purchases: plans, top-ups and agent subscriptions, and saved payment methods.
• Analytics: optional, gated on the user’s choice in the browser. See Cookies.

For the lawyer

Purposes and legal bases for each category; data about other people that users submit (for example in emails or documents); sensitive data.

Who receives data

Decided facts (not final wording)

• AI model calls go through Vercel AI Gateway to the provider serving the chosen model. Web search goes to Perplexity and web page reading to Browserbase. The full list is on Subprocessors.
• No AI provider offers a per-user delete for its API logs. Those logs age out on each provider’s own schedule (see Data Retention).
• Prompt-training opt-out is requested today only for CancelMate’s mailbox turns. Zero data retention is not switched on (owner decision pending).

For the lawyer

Whether training and retention by each provider must be disclosed per model; international transfers and safeguards; DPAs.

How long we keep it

See Data Retention.

Your rights and choices

Decided facts (not final wording)

• Users can archive or delete chats, export or delete an agent’s data on its page, and change cookie choices.
• Account deletion is requested by email from the Wallet today; support carries it out and confirms by email. A self-service flow is being built.

For the lawyer

Rights under each applicable law (access, correction, deletion, portability, objection, withdrawal of consent, complaint to an authority), how to exercise them, and response times.

Children

For the lawyer

Age limits and how they are enforced.