Subprocessors

Read from production configuration and the vendors’ public terms on 6 November 2026. Eono’s own contracts with these vendors may differ and were not reviewed.

AI and web tools

Decided facts (not final wording)

Vendor	What for	Keeps inputs and outputs	Trains on API data
Vercel AI Gateway	Every AI request passes through it	No prompts or responses; request metadata, routing detail 30 days	No
OpenAI / Microsoft Azure OpenAI	GPT models; relay for web tools	Abuse-monitoring logs, up to 30 days (OpenAI)	No
Anthropic / Amazon Bedrock	Claude models	30 days; flagged content longer	Not stated on all pages read
Google (Gemini API, Vertex AI)	Gemini model; reading images and PDFs	A limited period, not stated	No
Perplexity	Web search	Usage metadata	No
Browserbase	Reading web pages	Not stated	Not without consent

Agents

Decided facts (not final wording)

Vendor	What for
Nylas (EU region)	Mailbox connection for CancelMate

Other vendors

For the lawyer

Engineering must confirm these before they are listed: hosting and storage (the cluster’s provider and regions, object storage), billing (Lago), payments, product analytics (PostHog), transactional email (Resend), support (Chatwoot), logging. For each: purpose, data, region, DPA and transfer safeguards.